Privacy Policy

1. Introduction
This Privacy Policy explains how BenTransfers (“we”, “our”, “us”) collects, uses, and protects personal information provided by customers (“you”) when using our private transfer services or visiting our website.

2. Information We Collect
We may collect:
• Name, email address, and phone number
• Pickup and drop-off locations, flight/train details
• Payment information (where applicable)
• Technical information about your visit to our website (IP address, browser type, pages visited)

3. How We Use Your Information
We use your data to:
• Confirm and manage bookings
• Provide and improve our transfer services
• Communicate with you regarding your reservation or enquiries
• Comply with legal or regulatory obligations

4. Data Sharing
We do not sell or rent your personal data. We may share it only with:
• Drivers and operational partners to deliver your transfer
• Service providers (e.g., payment processors, email systems) where necessary
• Authorities if required by law or to protect our rights and safety

5. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes above, or as required by law.

6. Your Rights
You may request to access, correct, or delete your personal data by contacting us at info@bentransfers.com. You may also object to or restrict certain processing activities.

7. Security
We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, or misuse.

8. Cookies
Our website may use cookies or similar technologies to improve user experience. You can adjust your browser settings to refuse cookies if preferred.

9. Changes to this Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised date.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
📧 info@bentransfers.com
📞 +359 877 771 445